Category Archives: Storytelling

Storytelling with Data Visualization: Context is King

Note: A version of the following also appears on the Tow Center blog.

Data is like a freeze-dried version of reality, abstracted sometimes to the point where it can be hard to recognize and understand. It needs some rehydration before it becomes tasty (or even just palatable) storytelling material again — something that visualization can often help with. But to fully breathe life back into your data, you need to crack your knuckles and add a dose of written explanation to your visualizations as well. Text provides that vital bit of context layered over the data that helps the audience come to a valid interpretation of what it really means.

So how can you use text and visualization together to provide that context and layer a story over your data? Some recently published research by myself and collaborators at the University of Michigan offers some insights.

In most journalistic visualization, context is added to data visualization through the use of labels, captions, and other annotations — texts — of various kinds. Indeed, on the Economist Graphic Detail blog, visualizations not only have integrated textual annotations, but an entire 1-2 paragraph introductory article associated with them. In addition to adding an angle and story to the piece, such contextual journalism helps flesh out what the data means and guides the reader’s interpretation towards valid inferences from the data. Textual annotations integrated directly with a visualization can further guide the users’ interactions, emphasizing certain points, prioritizing particular interpretations of data, or pre-empting the user’s curiosity on seeing a salient outlier, aberration, or trend.

To answer the question of how textual annotations function as story contextualizers in online news visualization we analyzed 136 professionally made news visualizations produced by the New York Times and the Guardian between 2000 and July 2012. Of course we found text used for everything from axes labels, author information, sources, and data provenance, to instructions, definitions, and legends, but we were were less interested in studying these kinds of uses than in annotations that were more related to data storytelling.

Based on our analysis we recognized two underlying functions for annotations: (1) observational, and (2) additive. Observational annotations provide context by supporting reflection on a data value or group of values that are depicted in the visualization. These annotations facilitate comparisons and often highlight or emphasize extreme values or other outliers. For interactive graphics they are sometimes revealed when hovering over a visual element.

A basic form of observational messaging is apparent in the following example from the New York Times, showing the population pyramid in the U.S. On the right of the graphic text clearly indicates observations of the total number and fraction of the population expected to be over age 65 by 2015. This is information that can be observed in the graph but is being reinforced through the use of text.

Another example from the Times shows how observational annotations can be used to highlight and label extremes on a graph. In the chart below, the U.S. budget forecast is depicted, and the low point of 2010 is highlighted with a yellow circle together with an annotation. The value and year of that point are already visible in the graph, which is what makes this kind of annotation observational. Consider using observational annotations when you want to underscore something that’s visible in the visualization, but which you really want to make sure the user sees, or when there is an interesting comparison that you would like to draw the user’s attention towards.

On the other hand, additive annotation provides context that is external to the visual representation and not clearly depicted via the data. These are things that are relevant to the topic or to understanding the data, like background or contemporaneous events or actions. It’s up to you to decide which dimensions of who, what, where, when, why, and how are relevant. If you think the viewer needs to be aware of something in order to interpret the data correctly, then an additive annotation might be appropriate.

The following example from The Minneapolis Star Tribune shows changes in home prices across counties in Minnesota with reference to the peak of the housing bubble, a key bit of additive annotation attached to the year 2007. At the same time, the graphic also uses observational annotation (on the right side) by labeling the median home price and percent change since 2007 for the selected county.

Use of these types of annotation is very prevalent; in our study of 136 examples we found 120 (88.2%) used at least one of these forms of annotation. We also looked at the relative use of each, shown in the next figure. Observational annotations were used in just shy of half of the cases, whereas additive were used in 73%.

Another dimension to annotation is what scope of the visualization is being referenced: an individual datum, a group of data, or the entire view (e.g. a caption-like element). We tabulated the prevalence of these annotation anchors and found that single datum annotations are the most frequently used (74%). The relative usage frequencies are shown in the next figure. Your choice of what scope of the visualization to annotate will often depend on the story you want to tell, or on what kinds of visual features are most visually salient, such as outliers, trends, or peaks. For instance, trends that happen over longer time-frames in a line-graph might benefit from a group annotation to indicate how a collection of data points is trending, whereas a peak in a time-series would most obviously benefit from an annotation calling out that specific data point.

The two types of annotation, and three types of annotation anchoring are summarized in the following chart depicting stock price data for Apple. Annotations A1 and A2 show additive annotations attached to the whole view, and to a specific date in the view, whereas O1 and O2 show observational annotations attached to a single datum and a group of data respectively.

As we come to better understand how to tell stories with text and visualization together, new possibilities also open up for how to integrate text computationally or automatically with visualization.

In our research we used the above insights about how annotations are used by professionals to build a system that analyzes a stock time series (together with its trade volume data) to look for salient points and automatically annotate the series with key bits of additive context drawn from a corpus of news articles. By ranking relevant news headlines and then deriving graph annotations we were able to automatically generate contextualized stock charts and create a user-experience where users felt they had a better grasp of the trends and oscillations of the stock.

On one hand we have the fully automated scenario, but in the future, more intelligent graph authoring tools for journalists might also incorporate such automation to suggest possible annotations for a graph, which an editor could then tweak or re-write before publication. So not only can the study of news visualizations help us understand the medium better and communicate more effectively, but it can also enable new forms of computational journalism to emerge. For all the details please see our research paper, “Contextifier: Automatic Generation of Annotated Stock Visualizations.”

Storytelling with Data: What Are the Impacts on the Audience?

Storytelling with data visualization is still very much in its “Wild West” phase, with journalism outlets blazing new paths in exploring the burgeoning craft of integrating the testimony of data together with compelling narrative. Leaders such as The News York Times create impressive data-driven presentations like 512 Paths to the White House (seen above) that weave complex information into a palatable presentation. But as I look out at the kinds of meetings where data visualizers converge, like EyeoTapestryOpenVis, and the infographics summit Malofiej, I realize there’s a whole lot of inspiration out there, and some damn fine examples of great work, but I still find it hard to get a sense of direction — which way is West, which way to the promised land?

And it occurred to me: We need a science of data-visualization storytelling. We need some direction. We need to know what makes a data story “work”. And what does a data story that “works” even mean?

Examples abound, and while we have theories for color use, visual salience and perception, and graph design that suggest how to depict data efficiently, we still don’t know, with any particular scientific rigor, which are better stories. At the Tapestry conference, where I attended, journalists such as Jonathan CorumHannah Fairfield, and Cheryl Phillips whipped out a staggering variety of examples in their presentations. Jonathan, in his keynote, talked about “A History of the Detainee Population” an interactive NYT graphic (partially excerpted below) depicting how Guantanamo prisoners have, over time, slowly been moved back to their country of origin. I would say that the presentation is effective. I “got” the message. But I also realize that, because the visualization is animated, it’s difficult to see the overall trend over time — to compare one year to the next. There are different ways to tell this story, some of which may be more effective than others for a range of storytelling goals.

guantanamo

Critical blogs such as The Why Axis and Graphic Sociology have arisen to try to fill the gap of understanding what works and what doesn’t. And research on visualization rhetoric has tried to situate narrative data visualization in terms of the rhetorical techniques authors may use to convey their story. Useful as these efforts are in their thick description and critical analysis, and for increasing visual literacy, they don’t go far enough toward building predictive theories of how data-visualization stories are “read” by the audience at large.

Corum, a graphics editor at NYT, has a descriptive framework to explain his design process and decisions. It describes the tensions between interactivity and story, between oversimplification and overwhelming detail, and between exploration and decoration. Other axes of design include elements such as focus versus depth and the author versus the audience. Author and educator Alberto Cairo exhibits similar sets of design dimensions in his book, “The Functional Art“, which start to trace the features along which data-visualization stories can vary (recreated below).

vis wheel

Such descriptions are a great starting point, but to make further progress on interactive data storytelling we need to know which of the many experiments happening out in the wild are having their desired effect on readers. Design decisions like how and where annotations are placed on a visualization, how the story is structured across the canvas and over time, the graphical style including things like visual embellishments and novelties, as well as data mapping and aggregation can all have consequences on how the audience perceives the story. How does the effect on the audience change when modulating these various design dimensions? A science of data-visualization storytelling should seek to answer that question.

But still the question looms: What does a data story that “works” even mean? While efficiency and parsimony of visual representation may still be important in some contexts, I believe online storytelling demands something else. What effects on the audience should we measure? As data visualization researcher Robert Kosara writes in his forthcoming IEEE Computer article on the subject, “there are no clearly defined metrics or evaluation methods … Developing these will require the definition of, and agreement on, goals: what do we expect stories to achieve, and how do we measure it?”

There are some hints in recent research in information visualization for how we might evaluate visualizations that communicate or present information. We might for instance ask questions about how effectively a message is acquired by the audience: Did they learn it faster or better? Was is memorable, or did they forget it 5 minutes, 5 hours, or 5 weeks later? We might ask whether the data story spurred any personal insights or questions, and to what degree users were “engaged” with the presentation. Engaged here could mean clicks and hovers of the mouse on the visualization, how often widgets and filters for the presentation were touched, or even whether users shared or conversed around the visualization. We might ask if users felt they understood the context of the data and if they felt confident in their interpretation of the story: Did they feel they could make an informed decision on some issue based on the presentation? Credibility being an important attribute for news outlets, we might wonder whether some data story presentations are more trustworthy than others. In some contexts a presentation that is persuasive is the most important factor. Finally, since some of the best stories are those that evoke emotional responses, we might ask how to do the same with data stories.

Measuring some of these factors is as straightforward as instrumenting the presentations themselves to know where users moved their mouse, clicked, or shared. There are a variety of remote usability testing services that can already help with that. Measuring other factors might require writing and attaching survey questions to ask users about their perceptions of the experience. While the best graphics departments do a fair bit of internal iteration and testing it would be interesting to see what they could learn by setting up experiments that varied their designs minutely to see how that affected the audience along any of the dimensions delineated above. More collaboration between industry and academia could accelerate this process of building knowledge of the impact of data stories on the audience.

I’m not arguing that the creativity and boundary-pushing in data-visualization storytelling should cease. It’s inspiring looking at the range of visual stories that artists and illustrators produce. And sometimes all you really want is an amuse yeux — a little bit of visual amusement. Let’s not get rid of that. But I do think we’re at an inflection point where we know enough of the design dimensions to start building models of how to reliably know what story designs achieve certain goals for different kinds of story, audience, data, and context. We stand only to be able to further amplify the impact of such stories by studying them more systematically.